I had a pretty good stay overall at Holiday Inn Express Jakarta Wahid Hasyim. The location was perfect for exploring nearby attractions, and the bed was incredibly comfortable. However, the breakfast experience could use some improvement, as the staff needed to be more attentive to refilling food and drinks. There were also minor cleanliness issues in the room. 😊
Rooms
8.0
The rooms were cleaned well and equipped with soft and firm pillows, but minor cleanliness issues were present.
Service
6.0
While the staff was friendly, some aspects of the service, like breakfast replenishment and responsiveness at check-in, needed improvement.
Location
9.0
The hotel is ideally located near shopping centers and restaurants, making it convenient for getting around the city.
Dining
6.0
Breakfast offered a variety of options, but the food should be kept warm to enhance the dining experience.
Facilities
7.0
The hotel provided solid amenities like a gym and laundry room, contributing to a comfortable stay.
Mike
United States of America,
January
2025
5.8/10
My stay at Holiday Inn Express Jakarta Wahid Hasyim was pretty good overall. The location is spot on, right in the heart of the city with easy access to shopping areas. The staff were super helpful, but I did have some issues with the room cleanliness and breakfast food temperature. Despite these hiccups, I'd definitely consider coming back.
Rooms
7.0
The room was compact and functional, but I ran into some cleanliness issues like a dirty pillowcase and old towels. The view wasn't great either, with some strange sights outside the window.
Service
9.0
The staff were friendly and always ready to help, which made a big difference in my experience.
Location
10.0
The hotel is perfectly placed in central Jakarta, within walking distance of great places like Sarinah Mall and several eateries.
Dining
6.0
Breakfast had some tasty options, but the food was cold and needed to be warmed up, which was a bit of a letdown.
Facilities
7.0
The basic facilities were good, but there's room for improvement in the shower and towel quality.
Theodore
United States of America,
December
2024
6.0/10
I enjoyed my stay at the Holiday Inn Express Jakarta Wahid Hasyim for its strategic location near shopping areas and its friendly staff. However, I did encounter a few issues with cleanliness that could be improved. Overall, the blend of comfort and convenience made my experience quite pleasant, though it wasn't without some drawbacks.
Rooms
6.0
The rooms are functional, but mine felt a bit cramped and there were cleanliness issues with dust and stains. The bedding was fresh, but some spots on the pillowcases were concerning.
Service
7.0
The staff were professional and friendly, always ready to help. However, I had a bit of an issue with a lost passport that was handled rather casually by reception.
Location
8.0
The location is perfect for shopping, with Sarinah Mall and other attractions within walking distance. It's a vibrant area with lots of dining options nearby.
Dining
6.0
Breakfast had a nice variety of Indonesian and Western options, though some items were dry and there were some quality control issues that need addressing.
Facilities
7.0
The hotel offers essential facilities like laundry services, which I found useful, but the overall ambiance felt a bit underwhelming.
Betty
United States of America,
December
2024
6.0/10
My stay at the Holiday Inn Express Jakarta Wahid Hasyim was a mixed experience. The location was really convenient, near shopping malls and restaurants, but I faced significant issues with noise disrupting my sleep. Also, while the breakfast offered a decent variety, the taste did not meet my expectations, and I encountered some service shortcomings during my stay.
Rooms
7.0
I stayed in a Standard Queen Room, and I loved the bed and the great city view. However, I noticed the pillows had some black spots, and the towels could definitely use replacement.
Service
6.0
The staff’s service was hit or miss. On one hand, Zain maintained high standards during my stay, but I felt the front desk was unhelpful when I complained about noise issues.
Location
9.0
The hotel’s location is fantastic—close to major shopping malls and restaurants, making it easy to explore the area. The convenience was definitely a plus.
Dining
6.0
While the breakfast had a good selection with some Asian foods and live cooking stations, unfortunately, the taste wasn't great, and some items were finished when I arrived.
Facilities
7.0
The facilities were acceptable, offering amenities like wi-fi and decent laundry service. However, the noise from outside was quite disruptive, making it challenging to relax.
Andrew
United States of America,
October
2024
7.4/10
I had a pleasant stay at Holiday Inn Express Jakarta Wahid Hasyim. The hotel's location is fantastic, close to shopping centers and food options, but some minor issues with the noise and room assignments dampened the experience. The breakfast spread was decent, and the staff were incredibly helpful and friendly, which added to my overall enjoyment.
Rooms
7.0
The room was clean, although it could be a bit noisy from outside. The size was acceptable for the price, but I had a mix-up with the room type, receiving a smoking room despite requesting non-smoking.
Service
9.0
The staff were professional and accommodating, especially Dion at the reception who really made the check-in process smooth. I felt welcomed and well taken care of during my stay.
Location
8.0
The location is perfect for exploring Jakarta, within walking distance to Sarinah Shopping Center and various restaurants and coffee shops. It's also close to public transportation, making it easy to get around.
Dining
8.0
Breakfast featured a good variety of Asian and Western dishes, although I wish there were more options. Still, it was satisfying enough to start my day on the right note.
Facilities
6.0
Facilities are limited as expected for a budget hotel, but the gym was decent. Unfortunately, there was some maintenance needed, like the self-laundry being out of order during my stay.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
Holiday Inn Express Jakarta Wahid Hasyim By Ihg20.04
-
21.04.2025